Property Operations

Vacation Rental Cleaning & Turnover Management

Cleaning, quality checks, and same-day turnovers coordinated by a dedicated team, so every property is guest-ready, on time, every time.

Every job
Turnovers tracked until complete, with photo checklists reviewed
Your team
We coordinate your existing cleaners and vendors, wherever you operate
$100K+
Recovered in damage claims for clients
Turnover day, live

Every changeover tracked until the property is ready

Our coordinators watch each turnover in real time. When something slips, like a late cleaner or a missed item, they fix it before the next guest notices.

Today's turnovers
Marina 2BR
Checkout 11:00 · Check in 15:00
CheckoutCleaner on siteCleaningPhoto QCReady
Ready at 13:40
Old Town Loft
Checkout 10:00 · Check in 14:00
CheckoutCleaner on siteCleaningPhoto QCReady
On track
Lakeview Villa
Checkout 12:00 · Same day check in 16:00
CheckoutCleaner on siteCleaningPhoto QCReady
Cleaner late, backup sent 12:25
Downtown Studio
Checkout 11:00 · Check in tomorrow
CheckoutCleaner on siteCleaningPhoto QCReady
Towels missing, restock on the way
Illustrative example of a turnover board. Property names changed.
From problem to fixed

When something breaks, it becomes a tracked job

Issues reported by cleaners or guests do not sit in a group chat. Each one becomes a work order with an owner, a deadline and photos, and we follow it until it is closed.

1
Issue reported
Cleaner flags that the AC is not cooling, with a photo.
2
Work order created
Logged in your system with priority and the next check in time.
3
Vendor dispatched
Your approved technician is booked and confirmed.
4
Guest kept informed
If the stay is affected, the guest hears from us first.
5
Closed with proof
Completion photos and cost recorded for your owner report.
Certified partners

Trusted by the platforms and operators behind thousands of stays

Official Hostaway Partner
Verified Hostaway affiliate partner
Guesty Certified Partner
Certified on the Guesty platform
A few of the 30+ operators working with Hosteez
Big Bear Rentals
130+ listings
StayAwhile
200+ listings
BP Stays
70+ properties
For operators and property managers

Turnover coordination without the daily chaos

Turnovers are where short-term rental operations most often break. A late checkout, a cleaner who does not show, a missed restock or a same day booking can turn into a bad review in a few hours. The problem is rarely the cleaning itself. It is the coordination around it. Hosteez takes over that coordination, working with your existing cleaners and vendors so every property is guest ready on time.

What we coordinate

Scheduling and dispatch

Cleaning jobs are scheduled from your booking calendar automatically or by our team, adjusted for early check ins, late checkouts and same day turnovers, and confirmed with each cleaner.

Completion and quality checks

We track every job until it is marked complete, review photo checklists against your cleaning standards, and flag anything missed before the next guest arrives.

Restocking and inventory

Linen, toiletries and supplies tracked per property, with restock reminders and orders coordinated so nothing runs out mid stay.

Maintenance and damage

Issues reported by cleaners or guests become tracked work orders. We dispatch your vendors, follow up until the job is closed, and document damage for claims with Airbnb and other platforms.

How it works

  • Standards first. We document cleaning checklists and photo requirements for each property type.
  • Your teams, connected. Cleaners and vendors are set up in your scheduling tool, such as Breezeway, Turno or Properly, or in your PMS task module.
  • Live tracking. Our coordinators watch every turnover in real time and step in the moment something slips.
  • Weekly review. Missed or late jobs, recurring issues and vendor performance are reported so problems get fixed at the source.

On site teams in the UAE

Hosteez coordinates your existing cleaning and maintenance teams anywhere in the world. For properties in the UAE, our sister company Housekeepers can also provide the on site cleaning teams, so turnovers and coordination come from one partner.

What you can measure

  • Turnovers completed on time
  • Cleanliness review scores
  • Maintenance requests closed and average time to close
  • Damage claims filed and recovered

Who this is for

Property managers juggling many cleaners across many properties, operators with high turnover volume or frequent same day changeovers, and owners who want their local teams held to a consistent standard. Turnover coordination works on its own or as part of full property management.

What does vacation rental cleaning and turnover management include?

It includes cleaner coordination, turnover scheduling, quality checks, restocking, and preparing the property for the next guest.

Does Hosteez provide the cleaners, or manage existing ones?

Hosteez can coordinate your existing cleaners or help manage cleaning operations based on your property needs.

How does onboarding work?

Our onboarding process organizes your property details, cleaning requirements, and operational preferences to get your setup running smoothly.

Which areas do you serve?

Hosteez supports vacation rental properties across 17+ countries, providing reliable property management and operational support.